Insights where the team lives
Route fresh themes and alerts into the channels your team already reads, with full context attached, so nobody has to remember to check another tab.
Slack meets Lagoon
Send fresh insights to the channels your team already reads, and capture feedback from any thread with one emoji.
CommunicationVisit slack.com
Included on every plan, free trial included.
Why connect it
Why teams connect Slack
The three things teams notice in the first week of running the two together.
Capture from any thread
React with one emoji and the message lands in Lagoon as structured feedback, linked to the account and to the person who said it.
Close the loop in public
When a request ships, Lagoon drafts the announcement for the channel where it was raised. Customers see they were heard.
Setup
Up and running in three steps
No engineers required: connecting Slack is a ten minute job for whoever owns the workspace.
Authorize the connection
Open Settings, then Integrations, and pick Slack. OAuth handles the handshake: no API keys to paste, and you can revoke access in one click.
Choose what flows
Select the sources Lagoon should listen to and decide what it may write back. Start narrow and widen later: every rule stays editable.
Watch signal land
Within minutes, items from Slack appear in your inbox, clustered with everything you already knew about each account. That is the whole setup.
Ready to connect Slack?
Start your 14 day free trial, authorize Slack and watch the first insights land before your next standup.
No credit card required.