Aloha

Privacy policy

What we collect, why we collect it, and the choices you have over your data.

Last updated

Who we are

This policy describes how we collect, use and protect personal information when you visit our website or use our service. It applies to visitors, trial users and paying customers alike. If you have any question about it, you can reach us at any time through the contact page.

Information we collect

We collect the information you give us directly, such as your name, email address and company details when you create an account or contact us. We also collect usage information generated as you use the service, such as pages visited, features used and device data, along with any content you choose to store in your workspace.

How we use your information

We use your information to provide and improve the service, to secure accounts, to respond to your requests, and to send service messages such as billing notices and important changes. With your consent, we may also send product news, and every such message includes a way to opt out.

Cookies and analytics

We use a small number of cookies to keep you signed in and to remember your preferences. Our analytics measure aggregate usage of the site and never build advertising profiles. You can block cookies in your browser; the parts of the site that do not require an account will keep working.

How we share information

We never sell personal information. We share it only with the processors that help us run the service, such as hosting, payment and email providers, each bound by a data processing agreement, and with authorities where the law requires it. A current list of processors is available on request.

Data retention and deletion

We keep personal information for as long as your account is active and for a limited period afterwards to comply with legal obligations. When you delete your account, or ask us to, we delete or anonymize your data within 30 days, except where a longer retention is required by law.

Your rights

Depending on where you live, you may have the right to access, correct, export, restrict or delete the personal information we hold about you, and to object to certain processing. To exercise any of these rights, contact us through the contact page and we will respond within the legal deadline.

Changes to this policy

We may update this policy as the service or the law evolves. When we make a material change, we will notify account holders by email or through the service before the change takes effect, and the date at the top of this page will always reflect the latest version.

Questions about this document? Write to us through thecontact pageand a human answers within one business day.