FeaturedProduct
From NPS to roadmap in four moves
NPS is a doorbell, not a diagnosis. Here is the pipeline we use to turn a blunt score into roadmap decisions you can defend.
Devon OkaforCo-founder and CTO
4 min read
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Field notes from the lagoon
Product thinking, growth experiments and engineering stories from the team building Lagoon. Written by the people doing the work, a few times a month.
- Growth
Pricing feedback loops that actually close
Pricing is not an annual offsite decision. It is a system that emits signal every day, if you build the loops to catch it.
Mara IosefoCo-founder and CEO4 min read
- Engineering
Shipping a changelog people read
Our changelog went from a rounding error to our second most visited page. The product did not change. The writing and the pipeline did.
Devon OkaforCo-founder and CTO4 min read
- Product
How we think about customer signal
Feedback is not a pile of quotes. It is a stream of signal, and treating it that way changes what your product team ships.
Mara IosefoCo-founder and CEO4 min read