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From NPS to roadmap in four moves
NPS is a doorbell, not a diagnosis. Here is the pipeline we use to turn a blunt score into roadmap decisions you can defend.
Devon OkaforCo-founder and CTO
4 min read
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How we decide what to build: signal pipelines, prioritization frameworks and the craft of listening to customers at scale.
NPS is a doorbell, not a diagnosis. Here is the pipeline we use to turn a blunt score into roadmap decisions you can defend.
4 min read
Read the story
Feedback is not a pile of quotes. It is a stream of signal, and treating it that way changes what your product team ships.
4 min read